About Us


The first serious headphone store in Melbourne CBD since 2011. Our goal is to change the face of personal audio culture. We focus on professional and every day listening and help create high-quality experiences that help connect listeners with the world around them - bringing them closer to the music, work and experiences they love. 

In our chase to find great sound for our customers, we offer in-store demos for virtually all of our products and are the only shop in Australia that offers in-house ear impressions for custom fit in-ear monitors and earplugs alongside our products.

We pride ourselves with decades of experience as audio engineers, musicians, performers and avid music lovers serving the local community and abroad. We're also really friendly.



Jaben Audio began in 2005 as the work of a respected Singaporean engineer "Uncle" Wilson. Discovering a lack of specialist audio stores that maintained a colourful, friendly and engaging culture for their consumers he formulated the philosophy behind Jaben. A headphone store that was attentive yet unpretentious, one that actually allowed its customers to sit down and really experience its products before they purchased them.

In its infancy, the shop began without enough headphones to fill most of its shelves, so at the advice of his nephew, Wilson filled the store's shelves with stuffed bears until it could be filled with headphones. As Jaben flourished it opened stores across 9 countries and carried with it its iconic bears and its philosophy of creating incredible customer experiences.

Now a highly respected name worldwide, Jaben has been serving music lovers, audiophiles and professional industries for more than a decade. Focused on bringing music lovers, audiophiles, musicians and audio engineers closer together in their work and experiences on all levels.

From teenagers just getting into their music to hardcore audiophiles, bedroom producers to world-class musicians, we work our hardest to deliver the very best for you to find you your perfect headphones.

Melbourne CBD Store

Shop 2, 398 Lonsdale St
Melbourne, Vic 3000
Phone: (03) 9670 8231

For all enquiries please email us at: info@jaben.com.au


XMAS Opening hours 23rd Dec - 1st Jan


  • Saturday 23rd: 10:30am to 6pm
  • Sunday 24th (Xmas Eve): 10:30am to 6pm
  • Monday 25t (Xmas Day): 10:30am to 3pm
  • Tuesday 26th (Boxing Day): 10:30am to 6pm
  • Wednesday 27th: 10:30am to 6pm
  • Thursday 28th: 10:30am to 6pm
  • Friday 29th: 10:30am to 7pm
  • Saturday 30th: 10:30am to 6pm
  • Sunday 31st (New Year's Eve): Closed 
  • Janurary 1s (New Year's Day): Closed
  • Janurary 2nd: Resume normal hours (See below)



Opening hours:

Monday- Thursday: 10:30am to 6pm 
Friday: 10:30am to 7pm 
Saturday: 10:30am to 6pm
Sunday: Closed